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Case Studies

Customer Stories. Specific Challenges. Measurable Results

Case studies on the implementation of Dynamics 365, Power Platform, Azure, Fabric , and Copilot—including specific context, design decisions, and business outcomes.

All

Common CRM for sales, service and customer care.

Polish branch of an international group in the sanitary systems industry.

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Industry

90

Users of the shared Dynamics 365 environment.

Industry

Central CRM for sales and customer service in over 10 markets.

International manufacturer of plastic logistics solutions.

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Industry

-35%

Shorter offer preparation time.

Industry

CRM and ERP integration for a company operating in over 40 countries.

Global manufacturer of drainage and water management systems.

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Industry

+40%

Faster order fulfillment cycle.

Utilities

Automation of sales and collaboration with brokers in Dynamics 365.

One of the largest insurance companies in Europe.

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Finance

40%

Shorter settlement time.

Finance

Mobile CRM for over 500 sales representatives in the field.

Nationwide distribution network of car parts.

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Retail

+30%

More sales visits with mobile reporting.

Retail

Patient care, equipment management, and maintenance all in one system.

Medicus, LLC

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Distribution

2 modules

Sales, patient care, and service all in one solution.

Distribution

Manage customers, orders, and data from over 150 locations within a single Microsoft ecosystem.

A nationwide restaurant chain operating under a franchise model

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Dining

150+

franchise network premises covered by the CRM, Contact Center and central data analytics project.

Services

The entire customer journey. 20–30% of time saved.

SECO/WARWICK Group

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Industrial Production

20–30%

Less time spent searching for information every day.

Industry

40% less time spent on verification. 50% faster data flow.

STERNET

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Industry

–40%

Less time needed to verify customer data in public records.

Distribution
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From strategy and consulting, through implementation and integration, to development, maintenance, and adoption of AI.

Business Areas

Sales, marketing, customer service, finance, operations, and data—solutions tailored to specific processes.

Technologies

Dynamics 365, Power Platform, Azure, Fabric , and Copilot—discover the Microsoft ecosystem on which we build our solutions.

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