Sales, patient care, and service all in one solution.
Training and Workshops
We offer hands-on training and workshops on Dynamics 365, Power Platform, and business processes. We tailor the curriculum to users’ roles, their daily tasks, and their skill levels.
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The team is familiar with the system's features but is unable to apply them in the process
The training demonstrates features, not tasks
Participants watch a presentation of the system but do not practice their own scenarios. After the training, they still do not know how to carry out a specific process or make a decision.
Each role receives the same material
Sales, finance, operations, and administrative staff all participate in the same training session. An excess of irrelevant information reduces attention and makes it difficult to remember the correct procedures.
Knowledge disappears once the project is over
The materials are not updated, and responsibility for them remains with just a few people. Employee turnover increases the number of errors, complaints, and reliance on external support.
The workshop doesn't end with a decision
Meetings generate ideas, but they do not lead to the identification of priorities, owners, or next steps. The organization wastes time without a clear outcome.
We design each meeting around a decision, a task, or a measurable competency
Decision-Making Workshops
We organize processes, goals, and priorities
Role-Based Training
We teach how to implement real-world scenarios
From Assessing Users' Needs to Helping Them Achieve Independence
Diagnosis
We assess roles, processes, knowledge levels, and expected KPIs. A training needs analysis is developed.
Project
We define scenarios, formats, and criteria for passing. The result is a program tailored to the audience.
Preparation
We create exercises, test data, and supplementary materials. Participants are provided with a consistent learning environment.
Implementation
We conduct a workshop or training session with active participation from the team. The outcome is either decisions or practical skills.
Consolidation
We assess knowledge retention and fill in any gaps. The organization takes over the materials and the plan for further development.
Knowledge is meant to change the way we work, not just the results of a post-training survey
≥80%
Participation in the scheduled workshops
≥75%
Proper completion of a key task
−30%
Frequently Asked Questions After Startup
−50%
Operational Process Lead Time
Operational processes completed in half the time
Unidevelopment replaced the local system and several tools with Dynamics 365 Sales. Workshops and training sessions facilitated adoption, and the standardized process and centralized data allowed operations to be completed in half the time.
INDUSTRY
REGION
PRODUCTS

What Works for Clients Who Have Placed Their Entire Company's Trust in Us
Five end-to-end projects from various industries. The same Microsoft tools, different results—because the initial questions were different.
Less time spent searching for information every day.
Less time needed to verify customer data in public records.
Operations and processes completed in half the previous time.
From a need to a concrete action plan.
Let's start with a brief discussion about the goal and scope. We'll help you translate your business needs into the right service, technology, and implementation model.


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