Training and Workshops

We offer hands-on training and workshops on Dynamics 365, Power Platform, and business processes. We tailor the curriculum to users’ roles, their daily tasks, and their skill levels.

The 2024 study highlights the gap between AI adoption and corporate training.
39%
AI users trained by the company
25%
companies planning AI training programs
39%
Advanced employees are more often trained based on their role
Status QUO

The team is familiar with the system's features but is unable to apply them in the process

The training demonstrates features, not tasks

Participants watch a presentation of the system but do not practice their own scenarios. After the training, they still do not know how to carry out a specific process or make a decision.

Each role receives the same material

Sales, finance, operations, and administrative staff all participate in the same training session. An excess of irrelevant information reduces attention and makes it difficult to remember the correct procedures.

Knowledge disappears once the project is over

The materials are not updated, and responsibility for them remains with just a few people. Employee turnover increases the number of errors, complaints, and reliance on external support.

The workshop doesn't end with a decision

Meetings generate ideas, but they do not lead to the identification of priorities, owners, or next steps. The organization wastes time without a clear outcome.

Strategy

We design each meeting around a decision, a task, or a measurable competency

Decision-Making Workshops

We organize processes, goals, and priorities

We start with a decision that the organization must make
We combine business, process, and technical perspectives
We wrap up the workshop with an owner and an action plan

Role-Based Training

We teach how to implement real-world scenarios

We tailor the material to the role and skill level
We practice the process using examples from the client's organization
We check the work and reinforce what we've learned
How to Get Started

From Assessing Users' Needs to Helping Them Achieve Independence

Diagnosis

We assess roles, processes, knowledge levels, and expected KPIs. A training needs analysis is developed.

Project

We define scenarios, formats, and criteria for passing. The result is a program tailored to the audience.

Preparation

We create exercises, test data, and supplementary materials. Participants are provided with a consistent learning environment.

Implementation

We conduct a workshop or training session with active participation from the team. The outcome is either decisions or practical skills.

Consolidation

We assess knowledge retention and fill in any gaps. The organization takes over the materials and the plan for further development.

What We Optimize

Knowledge is meant to change the way we work, not just the results of a post-training survey

≥80%

Participation in the scheduled workshops

≥75%

Proper completion of a key task

−30%

Frequently Asked Questions After Startup

−50%

Operational Process Lead Time

CASE STUDY

Operational processes completed in half the time

Unidevelopment replaced the local system and several tools with Dynamics 365 Sales. Workshops and training sessions facilitated adoption, and the standardized process and centralized data allowed operations to be completed in half the time.

INDUSTRY

Residential developer

REGION

Poland

PRODUCTS

Dynamics 365 Sales · Training
Numbers, not slides

What Works for Clients Who Have Placed Their Entire Company's Trust in Us

Five end-to-end projects from various industries. The same Microsoft tools, different results—because the initial questions were different.

LET'S TALK

From a need to a concrete action plan.

Let's start with a brief discussion about the goal and scope. We'll help you translate your business needs into the right service, technology, and implementation model.