2 modules
Sales, patient care, and service all in one solution.
Dynamics that change the pace of your business
- speed
- scale
- decisions
- AI
- automation
- inspection
- data
- Copilot
We don't just sell transformation. We implement Dynamics 365, Power Platform, and Copilot agents—all the way through. We take responsibility for the results, not just the slides.
Sales (CRM)
Power BI
Dynamics 365 Real Estate
Copilot for Sales
Customer Service
Power Apps
Soft HR
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Copilot for Service
Project Operations
Power Automate
Continia
Copilot for Finance
Field Service
Copilot Studio
Tasklet
Microsoft 365 Copilot
Business Central (ERP)
Power Pages
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Experlogix
AI Contact Center & Voice
Customer Insights
Contact Center
Fabric
Azure
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Business Areas
One team. The entire Microsoft ecosystem. From finance and sales to data and AI agents
We don't sell individual modules. We take responsibility for the whole process—from strategy and implementation, through day-to-day support, to AI development and adoption—so that your business runs smoothly.
Growth and Customer Relationships
Sales and Business Development
We streamline the sales process, customer data, and the sales pipeline so that the team can set priorities more quickly and forecast results more accurately. Automation reduces manual administrative work and gives sales reps more time to work with customers.
Growth and Customer Relationships
Marketing and Customer Data
We combine customer data from various sources to create more accurate segments and deliver more consistent communication. This enables the marketing team to better personalize customer journeys and make decisions based on a more complete picture of the customer.
Growth and Customer Relationships
Customer Service and Contact Center
We bring together tickets, calls, customer history, and knowledge in a single workspace. Automation, routing, and AI-powered support help reduce handling times and maintain a consistent standard across every channel.
Growth and Customer Relationships
B2B / B2C Portals and Self-Service
We build portals for customers, partners, and employees that provide access to data and select processes online. This allows users to handle simple matters on their own without involving the support team.
Operations and Profitability
Finance and Operations
We automate financial and operational processes, reducing the need for manual data entry and work across disparate sources. The team gains better control over costs, payments, documents, and the company's performance.
Operations and Profitability
Projects and Profitability
We combine project planning, resources, work hours, costs, and billing into a single process. This makes it easier to monitor project progress, team utilization, and project profitability.
Operations and Profitability
Field Service and Mobile Employees
We streamline the order processing workflow—from the initial request and scheduling of a service call to the technician’s work and billing for the service. Better resource planning and access to data in the field help reduce turnaround time and minimize unnecessary trips.
Production, Logistics, and People
Manufacturing and Industry
We integrate operational data, inventory, purchasing, sales, and financial data to better plan production and control costs. Up-to-date data allows us to respond more quickly to changes in demand, material availability, and resource utilization.
Production, Logistics, and People
Logistics and Warehousing
We are digitizing receiving, putaway, picking, inventory counting, and shipping. Mobile operations and automation reduce errors, improve inventory accuracy against the ERP system, and speed up daily warehouse operations.
Production, Logistics, and People
HR and Personnel
We streamline HR data and processes, from self-service and absences to training, competencies, and evaluations. This reduces manual work for HR and gives employees faster access to information and tasks they can handle on their own.
Data, AI, and Automation
Analytics, BI, and Data Platform
We integrate data from various systems and transform it into coherent reports, KPIs, and analyses. Teams work with up-to-date information and make decisions faster without having to manually compile data from multiple sources.
Data, AI, and Automation
AI, Agents, and Business Automation
We automate repetitive tasks and deploy AI agents to support analysis, decision-making, and process management. As a result, employees spend less time on routine tasks and more time on work that requires knowledge and judgment.
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Technology
Microsoft Solutions for Key Processes
Dynamics 365, Power Platform, Azure, Microsoft Fabric , and Copilot—solutions that support sales, customer service, finance, operations, automation, analytics, and AI.
Microsoft Dynamics 365
Power Platform
In-House Products
Not sure which solution is best for your organization?
Let's talk about your needs
✦
Services
One partner. From strategy and implementation to development and support
We combine consulting, implementation, integration, maintenance, and development of Microsoft solutions. This ensures that the entire project lifecycle remains in the hands of a single team—from the first workshop to day-to-day support.
Business Consulting and Digital Strategy
We help translate business goals into a concrete roadmap for change, priorities, and technology decisions. We integrate perspectives on processes, data, and systems to ensure that investments support the company’s actual needs.
AI Transformation and Copilot Adoption
We help you plan your use of AI—from strategy and scenario selection to implementation and adoption within your organization. We focus on applications that deliver clear business results and can be safely scaled.
Implementations and Migrations
We carry out new implementations, migrations, and remediation projects, organizing data, processes, and integrations before the solution goes live. We manage the project from analysis and configuration through testing, production launch, and stabilization.
Business Process Automation
We automate repetitive tasks, workflows, and processes across systems using Power Automate, RPA, and workflow tools. This enables teams to reduce manual work and handle routine operations more quickly.
System Audits and Optimization
We assess how current systems, licenses, integrations, and security measures work, and identify where unnecessary costs or risks arise. Based on this, we recommend what to simplify, improve, or redesign.
Change Management
We help organizations prepare for change by communicating its purpose, engaging users, and supporting the adoption of new tools. As a result, implementation doesn’t end with the launch of the system, but translates into a real change in the way the organization works.
Training and Workshops
We offer hands-on training and workshops on Dynamics 365, Power Platform, and business processes. We tailor the curriculum to users’ roles, their daily tasks, and their skill levels.
Support and Development
We maintain and enhance existing solutions by responding to incidents, user needs, and business changes. We combine ongoing SLA-based support with further optimization and system development.
✦
Numbers, not slides
Real challenges. Tangible results
See specific implementations, challenges, and results achieved with Dynamics 365, Power Platform, Azure, Fabric , and Copilot.
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20–30%
Less time spent searching for information every day.
–40%
Less time needed to verify customer data in public records.
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2× faster
Operations and processes completed in half the previous time.
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oneDynamics DNA
We don't just implement technology. We build a competitive advantage.
At oneDynamics, we believe that the best implementations don't start with choosing a system, but with understanding the business.
That is why we combine the capabilities of the Microsoft ecosystem with boutique, expert consulting that helps organizations make better decisions, streamline processes, and scale their operations.
Our mission is to translate technology into measurable business results. We start by understanding our clients’ challenges, and then we design and implement solutions that have practical significance for the organization’s growth.
✦
onedynamics by the numbers
10 years of experience, 320+ projects, 20+ countries
These figures are backed by real-world implementations, certified experts, and experience gained through Microsoft projects for companies across various industries and markets.
320+
projects completed since 2016
10 years
within the Microsoft Dynamics ecosystem
160+
Microsoft certification
70+
experts on board
✦
A Partner Is a Partner
Do you sell implementation services? We'll deliver them under your brand
An affiliate program for IT integrators and partners. We provide expertise in Dynamics 365, Power Platform, and Azure, SLA support, confidentiality, commissions, and flexible partnership models—under your brand or ours.
Competencies
Dynamics 365 · Power Platform · Azure
SLA Support
9×5 · 24×7
Cooperation Model
Subcontracting · White Label · Consortium
Billing Model
Fixed Price · Time and Materials
✦
Next step
30 minutes. A substantive conversation about your business. No sales slides
Tell us what challenges you're facing today. In 30 minutes, we'll assess where Microsoft technology can make a real difference and what your next step should be. No slides, no obligations, no wasted time.
Contact us
Just a quick note—we'll be back with an agenda and some suggested dates.
OR
Choose a date yourself
Open the calendar and book an available time slot—no need to wait for a response.
✦
FAQ
Frequently Asked Questions about Microsoft implementations and technology
Contact us
Can't find the answer you're looking for? Email us at sales@theonedynamics.com — we'll reply the same day.
We implement and develop solutions based on Microsoft Dynamics 365, Power Platform, Azure, Microsoft Fabric , and Copilot. We work with, among others, Dynamics 365 Sales, Customer Service, Customer Insights, Contact Center, Field Service, Project Operations, Business Central, Power Apps, Power Automate, Power BI , and Copilot Studio.
We support sales, marketing, customer service, contact centers, finance, operations, field service, project management, data analytics, process automation, and AI implementation. We select technology tailored to specific processes and business objectives.
Yes. We build projects from the ground up, but we also take on the development, maintenance, and optimization of existing Microsoft environments. We can start by auditing your current solution, architecture, backlog, and key issues.
Yes. We help you choose the right business scenarios, prepare data and processes, and implement solutions such as Microsoft 365 Copilot, Copilot Studio, Copilot for Sales, Copilot for Service , and AI solutions based on Azure. We focus on applications that can deliver measurable business value.
We usually start with workshops and process analysis, then design a solution, configure or develop the system, integrate it with the rest of the environment, and conduct testing and deployment. After implementation, we can also be responsible for support, development, and adoption.
Yes. We integrate Dynamics 365, Power Platform, Azure , and Fabric with ERP systems, e-commerce platforms, contact centers, industry-specific applications, data warehouses, and the Microsoft 365 environment. We design integrations so that data and processes work seamlessly across the entire organization.
We operate under various models, including design, consulting, team extension, managed services, and white-label. We can take full responsibility for an end-to-end project, handle a specific technological scope, provide specialized experts, or take over the maintenance and development of an existing solution.
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oneDynamics Insights
One email a month—just the facts
What's happening with Dynamics, Power Platform, and Copilot—without the marketing hype.