System Audits and Optimization

We assess how current systems, licenses, integrations, and security measures work, and identify where unnecessary costs or risks arise. Based on this, we recommend what to simplify, improve, or redesign.

The evaluation framework combines architectural quality, operational costs, and debt reduction.
5
pillars of architectural quality assessment
20%
Recommended time spent working on the debt
5
lower three-year cost of the operation
✦
Status QUO

The system works, but the company is still paying for its limitations

The process bypasses the system instead of supporting it

Employees transfer tasks to Excel and email because the system does not reflect the actual workflow. The process becomes slower and harder to control.

Costs are rising without any apparent benefit

Additional licenses, modifications, and integrations drive up expenses but are not linked to KPIs. The company is funding solutions whose impact it cannot measure.

The data do not paint a single picture of the company

Inconsistent definitions, duplicates, and integration errors cause reports to show different results. Decisions require additional verification and manual reconciliation.

Every change increases operational risk

The lack of documentation, testing, and version control means that even a small change can disrupt the process. System development takes longer and costs more.

✦
Strategy

We evaluate the system from the perspectives of value, risk, and growth potential

Value and Use

We're reviewing the process, adoption, and operating costs

We compare the system's functions with the actual process
We measure usage, workarounds, and the value of the solution
We set priorities based on impact, risk, and return

Architecture and Control

We review the data, integrations, and maintenance model

We review the architecture, security, and integrations
We assess data quality, migration readiness, and AI readiness
We are designing a roadmap for changes without interrupting operations
✦
How to Get Started

An audit concludes with an action plan, not a list of technical observations

Scope

We define objectives, critical processes, KPIs, and environmental boundaries. The result is an agreed-upon audit plan.

Evidence

We collect data on usage, costs, incidents, integrations, and user activity. A fact base is being created.

Diagnosis

We combine business and technical perspectives to identify the root causes of problems and their impact on results.

Roadmap

We prioritize the recommendations based on value, risk, dependencies, and effort. This results in a 30-90-180-day plan.

Optimization

We implement the agreed-upon changes and measure the KPIs again. The organization receives confirmation of the results achieved.

Schedule an appointment
✦
What We Optimize

Optimization is intended to improve process performance, not just the technical condition of the system

−50%

Operational Process Lead Time

20–30%

Time Saved on Data Processing

−25%

Duration of Key Processes

224%

Simulated Return from Power Platform

✦
CASE STUDY

20–30% of time saved thanks to shared data

SECO/WARWICK had scattered sales, operations, and service data. The migration to the cloud and the integration of Sales, Customer Service , and Field Service ensured shared access to information and recovered 20–30% of the time previously wasted searching for it.

INDUSTRY

Industrial Production

REGION

More than 70 countries

PRODUCTS

Sales · Customer Service · Field Service
✦
Numbers, not slides

What Works for Clients Who Have Placed Their Entire Company's Trust in Us

Five end-to-end projects from various industries. The same Microsoft tools, different results—because the initial questions were different.

✦
LET'S TALK

From a need to a concrete action plan.

Let's start with a brief discussion about the goal and scope. We'll help you translate your business needs into the right service, technology, and implementation model.