Paris, Business Central, and AI – A Recap of Directions EMEA 2026
Check out the key takeaways from Directions EMEA 2026, Europe’s largest conference dedicated to Microsoft Dynamics 365 Business Central. We’ll discuss Copilot, AI agents, and new features in the system, as well as how to implement them wisely in your business.
00:00
Introduction – What Is Directions EMEA?
6:22 a.m.
Technical Perspective – Copilot, AI Agents, and What's New in Business Central
42:00
A Service Perspective – Technology, People, and Change Management
52:58
A Business Perspective – How to Implement AI Step by Step
Summary
Copilot in Business Central is no longer just a suggestion tool—it’s starting to perform actual tasks. It uses data from ERP, Outlook, Teams, and SharePoint to prepare documents and propose actions for approval. Experts from oneDynamics were in Paris and explain what this really means for businesses. They discuss it from the perspectives of technology, service, and business.
In this video, you’ll learn:
– what the new Copilot chat feature in Business Central 29 offers and when it will be fully available,
– how Copilot uses user permissions and what license it requires,
– how AI agents capture invoices from PDFs and XML files as well as travel expenses,
– how natural language search, autofill, and page scripting work,
– why people and change management are the most important factors during implementation,
– how to implement AI according to the “start small, prove value, scale” principle
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Denis Brzeziński
Andrzej Siwienki
Barbara Najowicz
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